Effective Date: January 1, 2022
Last Updated: February 24, 2026

ALL MADE WELL COACHING (All Made Well LLC) values your privacy and is committed to protecting it. This Privacy Policy ("Policy") explains how we collect, use, and safeguard the personal information you provide through our websites and services. It also outlines your rights and options regarding that information when you use our:

• Coaching services (group and private)

• Doula and perinatal support services

• CRM platform and tools (including sub-accounts for your clients or team)

Please read this policy carefully. By using our services or website, you agree to the terms outlined below.

We created this Policy to reflect our deep respect for your trust and to meet or exceed current privacy standards.

1. Changes to This Policy

We reserve the right to make changes to this Policy at any time. We recommend reviewing this page regularly to stay informed. If we plan to use your information in a materially different way than stated at the time of collection, we will notify you via email and give you the option to opt out of that use.

2. Who This Policy Covers

This Policy applies to:

All Made Well BRANDING, COACHING, & CRM

www.allmadewell.com

The following subsidiaries and associated websites:

Subsidiary Companies & Websites:

Coach Uwem / The #HolyHotHead Blog & Podcast
www.coachuwem.com | www.theholyhotheadcoach.com | www.holyhothead.com

I.am.EzerFNX Graphic Design & Coaching
www.iamezerfnx.com

Me Made Well
www.memadewell.com

Marriage Made Well
www.marriagemadewell.com

Church Made Well
www.churchmadewell.com

The Walking Doula
www.thewalkingdoula.com

This Policy does not cover any websites, individuals, or companies we do not own or control. We encourage you to read the privacy policies of any external links you follow.

3. Information We Collect

We collect both personally identifiable information and non-personal data when you use our websites and services.

A. Personal Information

We collect personal data you voluntarily provide when you:

• Enroll in coaching programs or doula services

• Use our CRM platform

• Fill out forms, book appointments, or complete purchases

This may include:

• Full name, email address, phone number

• Billing information (collected via a third-party payment processor)

• Health-related or pregnancy details (doula clients only)

• Business information (for CRM users)

• Communication preferences

• Coaching assessments, surveys, or program submissions

B. Automatically Collected Information

When you interact with our website or CRM platform, we may automatically collect:

• IP address, browser type, device information

• Pages visited, time spent, clicks and interactions

• Cookies and tracking technologies (see Section 6)

4. Why We Collect Information

We collect information for the following reasons:

• To provide coaching or doula services

• To deliver and improve our CRM platform

• To personalize your experience and send relevant updates

• To respond to inquiries or provide customer support

• To manage payments, appointments, and records

• To fulfill legal and contractual obligations

• To communicate updates, promotions, or surveys (with your consent)

5. Data Retention

We retain data only as long as necessary based on:

• Relevance to your active services

• Legal or professional record-keeping requirements

• Your consent and preferences

• Any applicable statutes of limitations

6. Use of Information

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately.

Message Frequency & Content:

• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance or contact us at [email protected]
• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

Data for ALL MADE WELL Coaching Clients

We handle health-related information from coaching clients with special care, following ethical privacy practices. While we understand and comply with HIPAA, we are not a covered entity under HIPAA. We take all reasonable steps to protect sensitive health data. We do not share any health information outside our support relationship.

CRM Users & Sub-Accounts

If you are using the ALL MADE WELL CRM platform:

You are responsible for maintaining your own sub-accounts' data compliance (e.g., client info, GDPR/CCPA notices, or consent forms).

We may access data for support or troubleshooting, but we do not use it for our own marketing or analysis.

Your sub-account users must also comply with their own legal responsibilities for customer data.

7. Disclosure of Information

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)

• SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive

• All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

• If required by law, legal process, or to protect our rights

• In response to valid law enforcement requests or court orders

Business Transfers:

• In case of mergers, acquisitions, or sale of assets

• In such cases, your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

8. Data Security

We implement and maintain reasonable security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

9. Children Under 13

We do not knowingly collect information from children under age 13. If such data is inadvertently collected, we will delete it or obtain verified parental consent. Children under 13 must have adult supervision when using our services.

10. Your Choices and Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing emails by clicking "unsubscribe" in our emails
• Opt-out of SMS messages by replying "STOP"
• Request information on how we process your data
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the information in Section 16.

11. International Users

If you reside outside the U.S. (especially in the European Union), please be aware:

Your information will be processed in the United States

We rely on safeguards such as Standard Contractual Clauses (SCCs) or the EU-U.S. Data Privacy Framework to protect cross-border data transfers

12. Cookies and Social Media Tools

We use cookies and may use third-party features like Facebook, Instagram, LinkedIn, TikTok, or Twitter for marketing and analytics purposes. These tools may collect data like IP addresses. We encourage you to review the privacy policies of those platforms. Our site and CRM platform may use cookies and other tracking tools to enhance the user experience. These may be used for:

• Remembering your preferences

• Analytics and site performance

• Retargeting or marketing (if you consent)

You can manage cookie preferences in your browser settings.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by ALL MADE WELL.

14. Copyright & Intellectual Property

All content on our sites — including written material, graphics, programs, and videos — is the intellectual property of ALL MADE WELL Coaching & Consulting unless otherwise noted. No part of our content may be reproduced, reused, or distributed without written permission.

15. Acceptance of Terms

By using our website or services, you agree to this Privacy Policy. Continued use after changes means you accept the updated terms.

16. Contact Us

If you have questions or requests regarding this Policy, please contact ALL MADE WELL at:

Email: [email protected]
Mailing Address: 836 57th St Suite 431